Questions and answers

We have collected the most frequently asked questions for you and answered them here. If you still have questions, please feel free to contact us:


T +43 6582 70660


No, it is not possible to reserve a seat, except for concerts at Kunsthaus Nexus. There, the seat can be selected directly when purchasing tickets in the ticket store.

To the ticket storeGallery Slide

Yes, if there are still tickets available, they can also be purchased on site at our entrances or at the info desk.

Exchange and return of tickets is generally excluded, we ask for your understanding.

European Travel Insurance

The ticket cancellation insurance takes effect in the event of sudden illness or the like, whereby the additional surcharge is based on the ticket price. Please note that in the event of subsequent purchase (later than 3 days after purchase of the tickets), the insurance cover only takes effect from the 10th day after conclusion of the insurance.

This is not a problem. Please just contact us by email or phone and we will change the name.

No, you can also show your ticket on your smartphone, the QR is scanned at the entrance.

Park at the parking lot "P4" at the valley station Asitz and walk 5 minutes to the museum.

Or travel directly and comfortably by bus. From the post office in Saalfelden you can take bus line 690 to Leogang, where you get off at the Hütten stop.

Salzburg traffic route planner (

If you are dependent on assistance due to a walking disability, you can take your companion with you at a reduced rate (50% seat). Please contact our ticket service, we will be happy to help you! 


The following stages are barrier-free: Kunsthaus Nexus, Bergbau- und Gotikmuseum Leogang, Stadtpfarrkirche Saalfelden

Yes. The nave is already full with day ticket buyers. There is still a possibility to buy discounted tickets for the church concerts. The seating here is on the two side wings. Attention: limited view of the artists

We have been given special guidelines to organize the event as sustainably and environmentally friendly as possible. For example, we guarantee that all drinks and food on offer will be served in an environmentally friendly way and that waste will be avoided as far as possible. For the sake of our nature!

GREEN TRAVEL to the 3 days of jazz

You too can contribute to a more sustainable event by traveling by public transport.

  • Bus to Kunsthaus Nexus: get off at Postplatz Saalfelden
  • Mining and Gothic Museum Leogang: Bus from 09:15 from Nexus in the direction of Hütten - arrival 09:34. Return journey at 15:54
  • Arrival with the Leogang Saalfelden Shuttle possible


 the use of the Saalfelden city bus and the Loigom-Soifen-Shuttle is free of charge.


More information about Green Events